Tech Stack

Overview

Salesforce Field Service package configuration and implementation of the complete process using Field Service objects, scheduling optimization, routing, technician setup, and automated scheduling and dispatching of service appointments.

Key Responsibilities and Achievements

• Provided solutions for the architectural design and maintained the branding and deliverability of the product.
• Implemented and configured the Field Service packages in Salesforce orgs, setting up Service Territories, Service Resources and the supporting Field Service objects.