Dynamic and results-driven Salesforce Technical Architect with 9+ years of experience in designing, developing, and implementing robust Salesforce solutions. Proven expertise in leading cross-functional teams and driving strategic initiatives that optimize business processes and maximize Salesforce capabilities. Adept at translating complex business requirements into scalable technical solutions, ensuring alignment with organizational goals. Known for exceptional leadership, communication, and problem-solving skills in fast-paced environments. Salesforce certified across Platform Development, Administration, Service Cloud, Field Service, Data Cloud and AI, and an Accredited Professional in Consumer Goods Cloud Trade Promotion Management (TPM).
My portfolio showcases a diverse range of successful projects across industries, where I have led end-to-end implementation cycles from requirements gathering to deployment and support. Known for my strategic mindset and deep technical acumen, I specialize in designing scalable solutions that drive business growth and operational efficiency. My track record includes optimizing complex workflows, integrating third-party systems, and leveraging Salesforce best practices to achieve measurable outcomes for clients. With a strong commitment to innovation and continuous improvement, I excel in guiding teams through technical challenges and ensuring alignment with organizational objectives. My portfolio reflects a consistent dedication to delivering excellence in Salesforce architecture, empowering businesses to thrive in the digital era.
Make it work, make it right, make it fast.

Panjab University, Chandigarh
June 2014 - May 2017

D.N. College, Hisar (Kurukshetra University)
June 2010 - May 2013
Practical notes from Salesforce projects, mostly on Field Service: migrations, mobile forms, inventory and scheduling.
Converted a live ServiceMax implementation into Salesforce Field Service for a business merger, then migrated sales and service data after product mapping and conversion updates.
Mobile forms (JSA, FSO, Customer Authorization) and job inventory for oilfield technicians, with jobs assigned by Service Leaders from the Dispatcher Console.
End-to-end Field Service setup: scheduling optimization, routing, technician setup, and automated scheduling and dispatch.
Service Cloud surveys sent by email on a trigger, with responses captured back into the Salesforce org.
End-to-end CPQ implementation for a global manufacturer, replacing legacy quoting across international subsidiaries.
B2B Commerce on an Experience site, with CPQ products and product rules, order placement and approvals in the backend.
B2B Order Management integrating Salesforce CPQ and the e-commerce site for accurate, automated order fulfillment.
Order management and contract management with Apttus for the US hospital industry.
Insurance system for multiple agencies and carriers, built on Salesforce with the Accounting Seed AppExchange package.
Bulk imports and automated MySQL to Salesforce synchronization using PHP, cron jobs and third-party APIs.
Lead management for a US insurance company, built with .NET Core APIs and AngularJS.
Converts structured Word documents to HTML, stores them on Amazon S3, and attaches them in Salesforce.
Certified Backed by a Salesforce certification or accreditation
Hansi
Hisar, HR 125033
sahil.bhalla17@gmail.com
+91 - 7017693258